Privacy policy

VoltBrux is operated by Burhan Elmas, sole proprietorship, Rue Jean-François De Craen 5, 1140 Evere, Belgium, company number (CBE) 1044.498.572.

For any question about your data: voltbrux@outlook.com.

Homeowners who submit a request: first name, last name, email, phone, municipality and address of the job, type of work, description and, if you add them, photos.

Electricians: first name, last name, company name, email, phone, password (stored encrypted, never readable), municipalities and specialties, professional certification and liability-insurance certificate, referral code, history of requests and payments.

Reviews: the score and comment left after a job.

Technical data: strictly necessary cookies (see section 9) and server logs (IP address, date, requested page) for security.

Putting a homeowner in touch with an electrician in their municipality: this is the service you request (pre-contractual steps and performance of a contract, Art. 6(1)(b) GDPR), and you consent to it by ticking the box in the form (Art. 6(1)(a)).

Vetting electricians (certification, insurance): our legitimate interest in protecting homeowners (Art. 6(1)(f)).

Providing an indicative price estimate: the description, type of work and photos are analysed automatically. Your name and contact details are never sent to this tool. The estimate has no legal effect and does not replace the electrician’s quote.

Handling electricians’ payments and bookkeeping: legal obligation (Art. 6(1)(c)).

Sending you the emails related to your request or account (confirmation, follow-up, review request). We do not send advertising.

The electrician your request is assigned to. They first see the type of work, the municipality and the description; your full contact details are only shared once they accept your request.

Our technical providers, who process data only on our behalf: Supabase (database and file storage), Vercel (website hosting), Stripe (electricians’ payments — VoltBrux never sees card numbers), Resend (sending emails), Google (price-estimate tool) and Expo (mobile-app notifications).

We never sell or rent your data.

Some providers are based in the United States. These transfers are covered by the EU–US Data Privacy Framework or by the European Commission’s standard contractual clauses.

Homeowner requests: 3 years after the last request, then deleted.

Electrician accounts: while the account is active, then 12 months after it is closed. Vetting documents are deleted with the account.

Invoices and accounting records: for the period required by Belgian law (accounting and VAT).

You may at any time request access to your data, its correction or deletion, restriction of processing, object to it, receive your data in a readable format (portability) and withdraw your consent.

Write to us at voltbrux@outlook.com. We reply within one month.

If you believe your rights are not respected, you can lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels — www.dataprotectionauthority.be.

Encrypted connection (HTTPS), access to data restricted by strict rules, electricians’ documents stored in a private space, encrypted passwords. No system is infallible, but we fix any identified flaw without delay.

We only use cookies that are strictly necessary for the site to work: the electricians’ login session and your language choice. They do not require consent.

We use no advertising or analytics cookies. If that changes, we will ask for your consent first.

We may update this policy, for example when a new provider is added. The date of the last update appears at the top of this page.